Unfortunately, there is a limit of one promotional incentive per RushCard user.

We truly apologize for the inconvenience. The $5 promotional code will expire on 12/31/2023. Please confirm that you have successfully installed the RushCard mobile app² and activated your RushCard. If you’re still having trouble using your $5 promotional code, please give the Ingo team a call at (229) 276-3990 and one of their Customer Service Reps will be able to assist you.

Yes! The $5 promotional code is valid for RushCard users, even if you’re already using the RushCard mobile app.

We just want to show you how easy it is to use the RushCard mobile app to cash a check – simply install the mobile app, log in, tap the menu icon, then tap 'Load Check with Ingo.' ² Follow the on-screen instructions to submit your check for funding approval. Choose when you want your money and enter the promo code.

It’s easy! First, sign the back of your check and make sure the lighting in the room is good. Now, lay the check on a solid-colored background so that none of the check info is covered up. Then, position your smartphone camera at a slight angle so there are no shadows on the check. Be sure the check fits just inside the guidelines and that it is not wrinkled in any way. Then, just take the photo to submit it for review for funding approval.

Hold onto your check until you receive a confirmation email saying the funds from your check have been loaded onto your RushCard. Once received, void or destroy it to prevent duplicate check loads. Additionally, if your check is approved, you may be required to write VOID boldly in large letters across the entire front of your check in blue or black ink (no pencil) and submit another image before funds are released.

You decide! If you choose the 10-day no-fee option, your funds will be loaded onto your RushCard in 10 days, if your check is approved and is not returned unpaid1. If you need your money sooner and choose to pay the fee of 1% or 4% (with a minimum fee of $5 per transaction), your money will be available if your check is approved after a short review that can take as few as 2 minutes or, in rare instances, as long as an hour. Certain other transaction fees and costs, terms and conditions are associated with the use of your RushCard. See your Cardholder Agreement for more details.

• Not enough information was able to be verified on the check writer’s account
• The payee name on the check doesn’t match the name on your RushCard account
• The check was written on a closed account
• The amount of the check will cause you to exceed the daily, weekly, or monthly load limits for your RushCard
• The amount of the check will cause you to exceed the Ingo for RushCard daily or monthly load limits, or the maximum balance allowed on your RushCard. See check limits
• The amount of the check is less than $5 or more than $2,500

If you have a question about Ingo for RushCard and don’t see an answer on this page, please email Ingo Customer Service at help@ingomoney.com.